George Mugerwa
Uganda Security Printing Company (USPC) is a Joint Venture company owned by Uganda Printing and Publishing Corporation (UPPC) and the German Consortium of Veridos GmbH and G+D GmbH.Through UPPC the Government of Uganda owns 51% while the German Consortium owns 49%, making the Uganda Government a majority shareholder in the company.
The core mandate of USPC is to revamp UPPC and produce all government of Uganda security documents and their attendant IT support systems. Currently, USPC is serving Government MDAs such as the Ministry of Works and Transport (MOWT), National Identification and Registration Authority (NIRA), Directorate of Citizenship and Immigration Control (DCIC), Uganda Nurses and Midwives Council.
The operations of USPC are guided by the following core values i.e. Security Consciousness, Accountability, Foresightedness, Economical, and Responsiveness (SAFER).
To achieve our objectives we require a clear demonstration of our core values and a concerted effort from both the internal and external stakeholders.
Therefore, I have the pleasure of presenting to you the USPC Client Charter which spells out the Company’s Mandate, Vision, Mission, Strategic Objectives, Core values, Key Result Areas, and commitments to our esteemed clients, the roles and obligations, complaint and feedback mechanism among others over the next five years.
I am very optimistic that this Client Charter will facilitate the creation of awareness among the internal and external stakeholders about the services we offer.
We encourage our stakeholders especially our esteemed clients to make use of this Client Charter for a better Uganda.